A core pillar of DNASTREAM's ethos is customer empowerment.  We believe that our customers can benefit greatly from developing an internal competency, whether this is to establish a full scope Competency Centre or to enable more effective engagement with service providers.

DNASTREAM has developed a scalable and structured framework to assist customers in establishing and building internal competency.  Our approach, called Accelerated Competency^TM, can be tailored to meet the individual needs of our customers.  The key features include:

• Provides a scalable and flexible framework that can be adapted to individual customer needs
• Can be adopted at all stages of the SAP lifecycle:
  • Aligned with SAP's AcceleratedSAP methodology during an implementation project to ensure customers are able to support the solution effectively
  • Adopted as a continuous improvement initiative for customers with existing SAP solutions
  • Adopted as part of an upgrade project to assist customers to better leverage the opportunities afforded by the latest SAP solutions
• Competency development is based on the achievement of defined Competency States, which describe the capabilities to be attained by the customer, and can be adapted to suit each customer's individual needs
• Incorporates an integrated framework of continuous assessment against defined objectives and targets

 The Competency Journey

The Accelerated Competency^TM Framework

The Accelerated Competency^TM Framework  involves three phases of activity, each of which is aimed at establishing certain Competency States.  The phases are as follows:

• Business Preparation
  During this phase the customer organisation is prepared for the Competency Journey.  At the end of this phase the customer's organisation aims to achieve the Awareness State.
• Competency Development
  Throughout this phase the customer's internal competency is developed through a range of formal training, knowledge transfer and enabling activities.  During this phase the customer's organisation aims to progress through the Knowledge State and the Capability State, ultimately achieving the Expertise State.
• Competency Enablement
  This phase involves the embedding of competency within the customer's organisation and culminates with formal transition into the Continuous Improvement Cycle by achievement of the Ownership State.

If you would like further information please contact us.