DNASTREAM Limited - Privacy Policy v2_3 (December 2017)

DNASTREAM Limited takes your privacy seriously.  This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.  In this Privacy Policy, “we”, “us” and “our” refers to DNASTREAM Limited (“DNASTREAM”).

Please read this Privacy Policy carefully as once you use our websites or our services you will be deemed to have read and accepted this Privacy Policy which is a part of the Conditions of Use included on our websites.

1. The information we collect

Information we may collect from you includes but is not limited to:

  • Information that you provide from filling in forms: making enquiries; registering for an event or webinar; subscribing to our e-newsletters etc., which could include your name, address, phone numbers, email address and also marketing preferences and interests
  • Details of your visits to our websites, the pages you visit and the resources you access
  • Details of any surveys that you may have carried out for us that we use for research purposes
  • Details of any contact you have had with us through social media platforms, email communication and phone calls

DNASTREAM enables you to opt out of marketing communications.  You may opt out of e-mail marketing by modifying your online profile (where available), using our general unsubscribe form using an automated link that is included in certain marketing e-mails or by emailing us at info@dnastream.com.  We will always let you have a copy of all personal information we have about you should you request it subject to such charges as we are permitted to make under relevant data protection legislation.  You are able to update and amend your personal information at any time by contacting us at info@dnastream.com.

2. Cookies

We may obtain information about your general Internet usage by using a short text file called a cookie which, when you visit our websites, is downloaded to your computer.  We use these cookies for a variety of reasons, most commonly to distinguish you from other users of our websites and to help us compile aggregate statistics about usage of our websites.  We also use cookies to help us provide you with a positive experience when you browse our websites, to help improve our content and to personalize your visit.

You can easily block or refuse cookies by changing your preferences on your browser, but please note that if you block all cookies, you may not be able to access parts of our websites. 

3. Purposes for which we use information

We collect and store information so that we can inform you of offers, products and services (including offers from third parties through our services) which may be of interest, to help us improve and personalize our services, to enable us to run events and marketing campaigns, to deliver news updates and to provide information about us.

Once you have given consent you can ask us to stop contacting you about such services at any time by contacting us at info@dnastream.com.

We also use information collected about you to help us our deliver products and services to you.

4. Passing on information about you

We may disclose information obtained from you to third parties as part of aggregate but not individual statistics to potential advertisers, for example numbers of users and locations but we will not disclose any personal information about you.  For these purposes, we may send this aggregate information internationally, including to countries outside the EEA.  Other countries offer differing levels of protection of personal information, not all of which may be as high as in the UK.

In certain circumstances, we may need to disclose information about you if you breach the Conditions of Use or if required to do so by law.

5. Security

Keeping your information secure is very important to us.

We use physical, electronic and administrative safeguards that are designed to protect your information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

It is important to note however, that data transmission over the Internet cannot be guaranteed to be totally secure.  As a result, whilst we strive to protect your personal information once in our possession, we cannot ensure or warrant the security of any information that you send to us whilst it is being sent and you send such information at your own risk.  We would recommend that you give special consideration when using public connections to the Internet, such as those available in coffee shops and other public locations, as these may be less secure than your home or office Internet connection.

6. Other websites

Our websites may contain references to third parties and their websites.  We are not, in any way, responsible for the privacy practices or the content of the websites of any third party.

7. Data protection

In the UK, we operate and are registered in accordance with applicable data protection legislation.  The practices outlined in this Privacy Policy represent current data protection practices.  To keep pace with changes in technology and legislation we may from time to time review and revise this Privacy Policy.

By disclosing your personal information to us using our websites, over the telephone, or by other means you consent to the processing of your personal information by us in the manner set out in this Privacy Policy.  If you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please contact us at info@dnastream.com.

Last revision: December 2017.

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