Adopting Change

Change is an emotive topic in any project and it is far easier to focus on more readily measurable, tangible technical milestones and outcomes. However, we know that a successful outcome and particularly delivering the expected benefits depends far more on the enthusiastic take up by end users and their drive to overcome any inevitable teething problems. Nurturing grit and resilience in the organisation is the best insurance against the change failing to take hold.

DNASTREAM Change Framework

Contact us to find out how we can help you to ensure your change initiative is successful and delivers the anticipated benefits.

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DNASTREAM’s expertise in Oracle RightNow and its commitment to expanding NHS Direct’s Web site functionality has made it  an essential partner in our work with NHS Direct

Jenny Barnes , Infermed

It was a pleasure to work with DNASTREAM. They are totally professional and have a desire to really help and make a difference for their customers. For us, they have always responded extremely quickly to our request and carried out the necessary technical installation and subsequent user training to a tight deadline, allowing the solution use to be expanded and successfully adopted throughout our organisation.

Charlene Jackson, Business Project Manager , B&Q

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