DNASTREAM would like to reassure our customers and partners that we are operating as usual during the Coronavirus outbreak. Our team is very accustomed to working remotely and will be using appropriate technologies to maintain engagement with our customers and prospects, keep projects running and provide support to our Rapid Launch learning portal users. Our office locations are closed in accordance with instructions from the government therefore our team members are working from home however, we are confident that you should see no change to the levels of service we provide.
Our support channel remains fully active via our website (dnastream.com/support) or via email (firstname.lastname@example.org).
In these challenging times, we remain flexible and as always will adapt to your situation to help support your team and keep things running as normally as possible. We hope that all of our customers, partners, employees and their families stay safe throughout this period.