CASE STUDIES

As a successful, outcome-focused consultancy organisation, we help our customers to realise the potential of their technology investments.  We work across a broad range of industries, including Utilities, Retail, Manufacturing, Financial Services and Professional Services, and with leading IT applications.

 

B&Q

SAP Upgrade

Kingfisher, B&Q's parent company, required expert support for the upgrade of its SAP platform from R/3 4.72 to ECC 6.0, with a focus on Human Capital Management) and Incentive & Commissions Management.

GSH Group

IFS360 Scheduling Implementation

GSH Group was implementing IFS360 Scheduling and needed an experienced project management partner with a demonstrable track record of successfully delivering workforce management projects.

Major UK Retailer

SAP Procurement Programme Assessment

This major UK retailer required an independent assessment to evaluate the scope, costs, benefits and timescales of a potential implementation of SAP to support its 'Goods Not For Resale' procurement operations.

National Grid Smart

Business Start-up Support & IFS Applications 9 Implementation

National Grid Smart, a new independent subsidiary, needed expert support to establish the target operating model, undertake a systems selection and implement IFS Applications 9 in order to become a fully operational business.

Royal Mail Group

HR Transformation Programme

Royal Mail Group required a commercially-astute partner with SAP programme delivery experience to help manage this strategically important programme.

UK Travel & Tourism Company

Service Desk Transformation

This leading UK travel and tourism company was in the process of transitioning from a longstanding outsourcing arrangement and required a partner to undertake comprehensive knowledge transfer and up-skilling to its new service desk operation.

Xoserve

UK Link Programme

Xoserve had been in the process of delivering the UK Link programme for some time and had been experiencing challenges with certain elements of technical delivery. It required an experienced programme partner to help deliver this complex SAP-centric programme, under close scrutiny from Ofgem and the UK industry, which involved multiple partners with a combination of onshore and offshore delivery.

Capgemini

SAP Collections & Disbursements

Capgemini required solution architecture expertise in the SAP Financial Services solution suite to support a finance systems replacement at a leading Dutch insurance company.

Integral

Project Phoenix - Field Service Improvement

Integral (part of JLL) needed an experienced partner to develop and deliver end user training for its implementation of Maximo, Cognito SmartWorker and a field service optimization solution.

National Grid

Global SAP SuccessFactors Implementation

National Grid needed strong and experienced programme management support to ensure the successful delivery the YouConnect Programme, a global implementation of SAP SuccessFactors, which included extensive integration into other applications.

OnStream

Transformation Programme

OnStream sought out an experienced partner to lead its transformation programme, including the delivery of a new IT systems architecture, aimed at positioning the business as a leader in UK smart metering services.

SGN

Evolve Programme

SGN embarked on a programme to deliver new mobile technology to its field engineers together with a major upgrade of hardware and core software applications for office staff and management. At the time, SGN did not employ IT system trainers and engaged  DNASTREAM to provide change management and training support and delivery within the first phase together with driving the establishment of a new internal IT systems training team.

UK Utility Company

Change Programme - Technology & Mobile Applications

This UK utility company had embarked on a programme to deliver new mobile technology to its field engineers and a major upgrade of all hardware and core software applications for its office-based staff and management, and required an experienced change management and training partner across its UK-wide locations.

Fujitsu

ClickSoftware & ServiceNow Training

Fujitsu needed to improve the speed and efficiency of its ClickSoftware and ServiceNow training programme across its UK mobile workforce, in support of a major systems implementation.

Major UK Retailer

HR System Replacement Review

This major UK retailer needed independent guidance to understand whether SAP HCM would be a viable option to replace its existing PeopleSoft solution.

National Grid

Industrial & Commercial Metering SAP Implementation

National Grid I&C Metering needed specialist support for the implementation of SAP to support its work and asset management, procurement, billing and finance processes.

OnStream

Post-sale Transition

Following the sale of OnStream, National Grid required specialist support in undertaking the transition to the new owner, together with enablement of the associated service providers.

T-Mobile

SAP Incentives & Commissions Management Implementation

T-Mobile was implementing the SAP Incentive & Commissions Management solution across all of its businesses and needed specialist expertise to deliver the complex commission calculations for payments to its Mobile Channel business and Retail Employees.

Vodafone

Training Programme - ClickSoftware Upgrade

Vodafone embarked on an upgrade to its ClickSoftware solution to introduce a range of functional enhancements and also address some existing operational issues, and required an experienced partner to help drive process standardization and end user adoption through a programme of training and associated change management interventions.

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info@dnastream.com   |   01483 685540

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