Overview
This project was to implement the SAP ICM (Incentive & Commissions Management) solution, providing complex commission calculations for TMobile’s Channel business and Retail Employees.
This was a complex implementation with the need to accommodate both internal and external commission payments.
What We Did
The DNASTREAM team was involved in the ICM ECC6.0 implementation, which included the following:
Multiple Channel Commission Schemes involving highly complex algorithms
Settlement integration between SAP ICM and SAP FI & SAP Payroll
Cutover activities during implementation
Support and training
Outcomes
T-Mobile achieved the successful implementation of ICM for their business which enabled them to have a unified solution across all sales channels, both internal and external.
WHAT THE CUSTOMER SAID
"This was not a simple 'vanilla' implementation and required a lot of 'out-of-the-box' solutioning"
"in order to meet the needs of a very diverse and changing business.”
- Daniel Willoughby, Senior Commercial Manager, T-Mobile