Practical Industrial AI: Bringing Real Value to IFS Users - From Office to Field

The buzz around artificial intelligence (AI) isn’t new, but what truly matters for enterprise organisations is how AI delivers tangible value - especially to those whose work is far from the desk. According to the MIT survey on the “GenAI Divide,” just 30% of employees are office-based, with a significant 70% reporting they are “boots on the ground,” working in field or operational roles. For IFS users, this is a crucial insight: any meaningful digital transformation must empower those in the field, not just those at HQ. 

Industrial AI: More Than Just Office Automation 

“Industrial AI” is more than a buzzword. It describes AI tailored for those operating and maintaining assets, managing supply chains, or providing hands-on customer service. AI-driven solutions in ERP, EAM, and FSM environments, such as IFS Cloud, go beyond automating office workflows - they’re designed to support field engineers, maintenance teams, and operational staff, where the impact is often most profound.

Practical IFS.ai Applications for Field Users

IFS.ai brings advanced capabilities directly into IFS Cloud, embedding AI into the tools and processes field teams use every day. It’s not about abstract models or separate platforms, but delivering context-aware, actionable intelligence right where it’s needed. 

Key Value Areas: 

• Actionable Insights and Guidance IFS.ai Copilot leverages real-time operational data, offering relevant recommendations for maintenance, repairs, inventory use, and logistics. For example, the Copilot can suggest the optimal parts for a repair based on asset history, flag anomalies, or highlight compliance risks - helping field teams make smarter, faster decisions. 

  
  

• Natural Language and Conversational Interaction Field users can engage with AI using conversational language to find documentation, troubleshoot issues, and request process guides. The intuitive interface means no added complexity - just practical support, right as challenges arise. 

  
  

• Process Automation for Routine Tasks AI services in IFS handle repetitive administrative tasks - like updating work orders, scheduling preventative maintenance, or generating reports - freeing up operational teams to focus on hands-on value delivery. 

  
  

• Seamless Integration - No Extra Steps AI functionalities are woven into the IFS platform, accessible through mobile devices or traditional interfaces. The Copilot doesn’t require users to jump between systems or learn new tools; it works where they already are. 

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Real-World Impact: Bridging the Divide 

The MIT research highlights a key challenge for any AI strategy: ensuring solutions reach and benefit the majority - those not sitting at a desk. With IFS.ai, field users gain the same access to intelligent support as their office counterparts, helping close the GenAI divide. Whether it’s reducing downtime, improving safety and compliance, or empowering rapid troubleshooting, AI enables smarter work for everyone, everywhere. 

What Comes Next?

DNASTREAM is committed to helping IFS clients unlock practical benefits from AI - empowering every user, whether in the office or on the ground. By leveraging IFS Loop’s embedded AI capabilities and focusing on real-world use cases, we help you drive sustainable productivity and innovation, everywhere your business operates. 

Ready to see how industrial AI can deliver value for your entire workforce? Contact DNASTREAM today and let’s shape a smarter, more connected future together. 

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